Privacy notice

This notice explains how DAN CERAMIC & STONE LTD ("we", "us") uses personal information when you contact us or use this website. We are the controller of that information.

Who we are: DAN CERAMIC & STONE LTD, company number 10614338, registered in England and Wales. Registered office: 22 Oakdene Road, Hemel Hempstead, England, HP3 9TS. Contact: daniel.ceramic@yahoo.com, 07402 175151.

What we collect

• What you send us through the contact form: your name, phone number, email address, town or postcode and your message.
• What you send us on WhatsApp, by phone or by email, including photos of the job.
• If you become a customer: the address of the job and the details needed to quote, carry out and invoice the work.

Why we use it, and the legal basis

• To reply to your enquiry and prepare a quote: steps you asked us to take before a contract (UK GDPR Article 6(1)(b)).
• To carry out and invoice the work: performance of a contract (Article 6(1)(b)), and keeping records the law requires (Article 6(1)(c)).
• To keep this website secure and working: our legitimate interests (Article 6(1)(f)).

We don't use your details for marketing and we don't sell them.

Who helps us

These providers handle information for us, only on our instructions:

• Cloudflare, which hosts this website and processes form submissions.
• Resend, which delivers the form to our email inbox.
• Afaceri Diaspora Ltd, which built and maintains this website.
• WhatsApp (Meta) and our email provider, when you contact us that way.

Some of these providers may process information outside the UK. Where they do, they use safeguards recognised under UK data protection law, such as the UK International Data Transfer Addendum.

How long we keep it

Enquiries that don't lead to work are deleted within 12 months. If you become a customer, we keep job and invoice records for six years, as tax law requires.

Your rights

You can ask for a copy of your information, ask us to correct or delete it, object to how we use it or ask us to restrict it. Email daniel.ceramic@yahoo.com. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

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